IT Support & Maintenance

The IT Support & Maintenance service of Dibrugarh Municipality Corporation ensures the smooth functioning of all information technology systems and digital infrastructure.
It focuses on maintaining hardware, software, and network systems that support efficient municipal administration and citizen services.

Objectives of the Service

• Provide technical support for municipal computers, software, and network systems.
• Ensure uninterrupted functioning of online citizen service portals and internal applications.
• Maintain and update IT infrastructure, including servers, workstations, and communication systems.
• Implement cybersecurity measures to protect municipal data and networks.
• Support the digitization of records and automation of administrative processes.
• Facilitate training and technical guidance for municipal staff on IT usage.

Key Features in Dibrugarh

• Regular maintenance and troubleshooting of IT equipment and software.
• Monitoring of internet connectivity and data management systems.
• Backup and recovery solutions for critical municipal data.
• Installation and configuration of software for office automation and service delivery.
• Quick response to technical issues reported by various departments.
• Collaboration with external vendors and service providers for advanced IT solutions.

Benefits to Citizens

• Reliable and faster delivery of online municipal services.
• Enhanced transparency through digital record management.
• Reduced downtime of public service systems and applications.
• Better communication and coordination within municipal departments.
• A more efficient and technology-driven Dibrugarh Municipality Corporation.